US Citizen
Green Card
EAD (OPT/CPT/GC/H4)
H1B Work Permit
Corp-Corp
W2-Permanent
W2-Contract
Contract to Hire
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 20th Sep 2023
• Work with business teams to understand their processes and translate their needs into actionable salesforce requirements for configuration/development.
• Involved in all aspects of the Project life cycle, from the initial kickoff through the requirements analysis, design, implementation, testing and post-production solution and user support.
• Maintains and provides enhancements to the existing Salesforce solutions.
• Develop and create customized reports and dashboards.
• Manages user testing to include developing test plans, creating user test cases.
• Create and maintain documentation on processes, policies, configuration and user guides.
• Familiar with Salesforce.com best practices related to release management and deploying changes through the various sandboxes to production.
• Mentors and trains State Development resources
Duties:
• Design, Develop, Test, Document and Deploy high quality business solutions on the Force.com platform.
• Design reporting in Salesforce using Conga
• Design Salesforce forms for Offline use using Youreka or another native Salesforce utility
• Maintain, enhance and create Flows and other functions and configuration within the Salesforce environment.
• Develops and Manages Experience (aka Community) Cloud sites
• Proactively seek out and identify needed system changes.
• Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation.
• Develops and creates advanced-level customized reports, dashboards and respond to ad hoc reporting requests as needed.
• Handles and implements third-party integrations and trouble-shoots any issues with partner and applications as they arise.
• Works with leadership and stakeholders, determine Salesforce and other technologies, software, tools and approaches to improve operational efficiencies, and enhance the customer experience.
• Creates project documentation, including user interface guides, training documentation or other functional specific documents and change orders.
• Thoroughly unit test development deliverables and participate in business user acceptance testing
• Validates test cases and results against requirements.
• Salesforce report building best practices should be followed to avoid the creation of configurations that negatively impact performance as data volumes increase.
• Assist with migration from older systems/processes into Salesforce.com.
• Build integration solutions between Salesforce and other internal & external applications using extract, transformation, and load (ETL) tools, web-service integrations, Mulesoft, etc.
• Import data as appropriate using Salesforce tools like Data Loader
• Log, troubleshoot and resolve system problems.
• Monitor and manage exception logs for back-end system integration with SFDC.