- Work closely with client Product owner/Business SME to understand existing business process, walkthrough the legacy application and document the functional and non-functional requirements, user journey, pain points and improvement opportunities.
- Participate in application/data discovery to identify priorities, scope, and requirements including UI, business rules, reports, user group access rules, reference/meta data for the process.
- Conduct detail mapping of workflow requirements with Appian platform and gap analysis.
- Write clear and well-structured functional user stories mapped to Appian platform.
- Schedule and host User story grooming session to ensure acceptance from Client Product Owner/ business SME and development team.
- Front-end discussion with Client Product owner and business/technical SME to help resolve querier from the development team.
Solution Development and Implementation (25%):
- Liaison with Appian architect/ Development Lead to transition requirement to technical design.
- Coordinate closely with remote/offshore development team to explain the requirements, clarify queries and to ensure solution is developed per business specifications.
- Be first line of reviewer to validate UI design, report design and provide appropriate guidance to meet the client Product Owner expectation.
- Schedule and host the in-sprint demo to client Product Owner/Business SME and share meeting summary clearly documenting the status, feedback & action items.
Project Coordination and Delivery (25%):
- Coordination with scrum manager to maintain the JIRA story board, assist with getting requirement clarification, work artifacts.
- Collaborate with the Program Manager and Project Manager on roadmap planning and prioritization.
- Assist with smoke testing before UAT & deployment.
- Prepare Application run book.
Qualifications
- Overall 8-12 years of work experience as business analyst in BFSI domain
- 5+ years of business analysis experience in the implementation of Appian BPM solution is required.
- Holds Appian Analyst certification.
- Strong experience working with JIRA and Confluence
- Excellent Oral communication and soft skills – ability to engage with business and technical stakeholder to effectively communicate ideas, understand business expectation and front end to clarify any questions.
- Must possess excellent written - ability to clearly define project requirements, user stories and acceptance criteria.
- Aware of Agile practices.
- Good experience with SQL – be able to quickly write queries for perform data analysis.
Nice to have:
- Experience with any other BPM solutions such as Pega.
- Knowledge of Wealth Management, Investment and Trading domain.
- Business and Data Analysis experience in combination.