• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 28th Sep 2023

• Solutioning and Design the ITOM solution using industry best practices

• Advise, design and configure integration solutions between ServiceNow and other CMDB tools.

• Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions

• Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules

• Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods

• Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

• 3rd party software integrations with ServiceNow

• Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.

• MID Server management experience

• Experience in multiple ServiceNow implementations

• Lead the configuration and customization of ServiceNow instances.

Good to have Experience:

• Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems

• Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation

• Understanding of Application and Technology Portfolio Management

• Experience with discovery technologies (ADDM, TADDM, UD, etc.)

• Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP

• Experience of custom applications development

• Experience in working on Performance Analytics

• Design and modification of ServiceNow Service Portal.

• Domain Separation and designing the Process and data flow within various domains

• Knowledge of LDAP/Active Directory/SSO.

• Review existing set up and provide best practice recommendations in line with the OEM

• Monitor health, usage and compliance of ServiceNow systems.

• Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

• Experience with HTML coding and Jelly script strongly preferred

• Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.) Excellent collaboration skills including analysis, brainstorming, communication, teamwork.

• Self-starter and innovator.

Academic and Professional Experience:

Professional:

• 5+ years of experience with ServiceNow required

• 12+ years of experience with IT Industry required

Academics:

• Certification as ServiceNow System certified administration

• CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt

• Certified Implementation Specialist- ITSM

• ITIL Foundations certification is preferred.

• Bachelor’s degree or equivalent combination of education and experience.