• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 9th Oct 2023

4+ years of hands on ServiceNow experience, specifically in ITAM

3+ years of experience leading business process design workshops to elicit client requirements, specifically related to ITAM

Preferred Qualifications:

ITIL Foundations

ServiceNow Certified System Administrator Certification

ServiceNow additional practice areas such as SPM, HSRD, CSM, ITSM, SAM, ITBM, ITOM, Service Portal (UX Deign), etc. preferred but not required

POSITION GENERAL DUTIES AND TASKS :
Why we think this position is great:
Your experience will be leveraged as part of the core delivery team to work with IT business leaders and process owners to impact and optimize their business process operations. You will have the opportunity to continue to grow and expand your consulting, collaboration, and communication skills by leading client and internal meetings. You will use your knowledge and creativity to create dynamic collateral in the form of client workshop presentations and process workflows, as well as delivery tools, aids, marketing, and training materials used for our clients. Our Business Process team has ample opportunity for growth and a strong emphasis on continual improvement.

Primary Responsibilities:
Work closely with our clients to determine strategies for increased solutions adoption and organizational readiness
Leading functional discovery and process workshops and working sessions leveraging the NTT methodology
Defining industry and client specific business process solutions while identifying opportunities and advising on all things business process related to ServiceNow implementation projects
Furthering your ServiceNow Expertise by developing knowledge on multiple practices within the ServiceNow platform