- Assessing analysis scope and tasks.
- Planning business analysis tasks.
- Eliciting, defining, and documenting various business, user, and system requirements.
- Writing functional design specifications.
- Creating requirements traceability matrices.
- Conducting analysis for business process improvement, application design, and workflow automation.
- Documenting as-is and to-be processes.
- Modeling and documenting functional designs and process workflows.
- Developing test scripts.
- Formulating transition plans and/or implementation requirements.
- Managing/updating configuration.
- Implementing best practice solutions.
- Providing ongoing support as required.
- Leading and collaborating within cross-functional teams comprising business subject matter experts (SMEs), architects, developers, and testers.
- Five (5) years of experience in following system development lifecycles (SDLCs) to identify, evaluate, and recommend business or technical requirements applied to the design and development of systems and networks.
- Five (5) years of experience working directly with end users in a production support environment.
- Five (5) years of experience facilitating, collaborating, and negotiating with stakeholders at all levels, including executive-level decision-makers.
- Three (3) years of expertise in complex process and systems requirement documentation standards, such as requirement traceability matrices, as-is and to-be diagrams, Use Case modeling, User Story creations, and narrative descriptions.
- Three (3) years of experience working independently and as part of a team, meeting deadlines, and demonstrating problem-solving skills.
- Two (2) years of experience in process analysis, systems analysis, process architectures, systems analysis methodologies, and project management methodologies, including both Waterfall and Agile.
- A Bachelor's degree in computer science, Information Technology, or a related field.
- Strong analytical and problem-solving skills.
- Strong attention to detail and the ability to work independently.
- Excellent communication and documentation skills.
Additional Desired Skills:
- Two (2) years of experience using SQL or other query tools for analysis.
- Three (3) years of experience using requirements management industry best practices
- Three (3) years of experience in developing training plans and training end users of all levels.
- Two (2) years of experience refining solutions for requirements management methodology.
- Two (2) years of experience facilitating joint application design (JAD) and/or collaborative design sessions.
- Two (2) years of experience mentoring less experienced business analysts to develop their skills.
- Two (2) years of experience working with State of California government Environmental Information Technology (IT) offices.
- Two (2) years of experience working with PAL processes and documentation.