Primary Responsibilities:
- Collaborate with customers, Business Analysts, developers, admins and cross-functional teams to collect
- requirements and develop solutions to support the daily needs of a rapidly growing business.
- Research, test, and implement plugins and scripts for Jira, Confluence, and Bitbucket.
- Develop interfaces between external tooling and Jira/Confluence infrastructure.
- Manage Jira workflows, screen schemes, permission schemes, and notification schemes.
- Document requirements, solutions, as well as user and support reference guides.
- Develop specifications and test plans associated with new features or modifications.
- Provide communications link between users and technical groups.
- Provide ongoing user support including troubleshooting and resolution of issues.
- Perform other related duties as assigned.
Minimum Requirements:
- Programming experience with a willingness to learn.
- Knowledge and understanding of the software development cycle.
- Excellent problem solving skills and demonstration of critical thinking.
- Strong written and verbal communication skills.
- Basic query language experience (SQL or equivalent, JQL a bonus).
- Knowledge of Single Sign On protocols such as SAML, SAML2.
- Familiarity with Git and branching models or other source control repositories.
- Bachelor's Degree or an equivalent combination of education and experience
- Six to eight years of job related experience
Preferred Skills:
- Java, Groovy, Python, Javascript, and Bash scripting strongly preferred. HTML, CSS, and JavaScript a
plus.
- Experience in setting up and supporting Atlassian Tools (Jira, Confluence, Bitbucket etc.). Ability to
automate and extend base Jira/Confluence functionality, including scripting.
- Design and develop customizations and plugins.
- Experience developing custom plugins using Java for Jira 7.x+ and Confluence 6.x+.
- Experience using/extending REST API.