Candidates should have 10 years of progressively advancing experience that demonstrates a range of capabilities.
Microsoft Certified Professional Certification desired: MCSE certification highly preferred.
Strong technical troubleshooting and support skills with a focus on Microsoft technologies, MS Office Products, and MS SaaS products
Advanced knowledge of Microsoft products including Exchange, Office 365 and Azure and the administration of all products
Advanced understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, and routing through multiple VLAN’s
Advanced knowledge of Active Directory and Group Policies and the integration of Azure Active Directory
Advanced knowledge of Microsoft operating systems including Windows 10 and 11, and current Windows Servers
Experience with virtualization technologies, preferably MS Hyper-V and Citrix XenServer
Demonstrated experience with VOIP, preferably Cisco.
Excellent communications skills both verbal and written to technical and non-technical staff.
Excellent time management and problem-solving skills; ability to prioritize assigned projects, help desk calls, and emails.