Develops/implements new configurations and custom applications for ServiceNow
Develops system integrations and process automation within the ServiceNow instance, and other Information Services applications
Creates and configures Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, and ACLs, including advanced scripting of each
Creates and configures Notifications, UI Pages, UI Macros, Formatters, etc. in ServiceNow
Configure/develop integration with other applications using REST API or ServiceNow Integration hub.
Guide development team and adhere to development best practices
Conduct technical analysis on the ServiceNow applications and modules
Coordinates and facilitates application and platform upgrades
Creates ServiceNow reports and dashboards
Implements new ServiceNow modules based on the needs of Lennar
Performs system and integration testing
Authors and maintains technical documentation
Analyzes user requirements to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap
Maintains responsibility of the continuous review of new ServiceNow modules, as well as other commercially available software to ensure the ServiceNow platform and tools remain current
Maintains responsibility of the creation and documentation of development, unit test cases and build plans
Supports all future releases and provides updates to software as required based on feedback from users
Upholds an understanding of ServiceNow modules and licensing.