Position: Salesforce.com Administrator
Experience: 10+ years
Location: Hyderabad, IN
Work Type: Fulltime
Company Overview
Petadata, Inc. is a leading technology solutions provider, specializing in Salesforce.com implementation and customization for the esteemed clients. We are dedicated to helping businesses optimize their Salesforce systems to drive growth and maximize efficiency. As part of our expansion, we are seeking a highly experienced and talented Senior Salesforce.com Administrator to join our team.
Position Overview
As a Senior Salesforce.com Administrator, you will play a crucial role in ensuring the success of our clients' Salesforce implementations. You will be responsible for managing and maintaining the Salesforce platform, customizing it to meet specific business requirements, and providing ongoing support and training to end-users. This is a senior-level position that requires a deep understanding of Salesforce best practices and a proven track record of successful Salesforce implementations.
Responsibilities:
- System Administration: Take ownership of the Salesforce platform, including user management, security settings, profiles, roles, and data integrity. Ensure the system is optimized for performance and scalability.
- Customization and Configuration: Customize Salesforce using declarative tools such as Process Builder, Workflow Rules, Lightning App Builder, and Flow. Implement custom objects, fields, page layouts, and validation rules to meet business needs.
- Integration and Data Management: Integrate Salesforce with external systems, ensuring data integrity and synchronization. Perform data migration, import/export, and data cleansing activities as required.
- User Support and Training: Provide end-user support and training, assisting with troubleshooting, resolving issues, and answering user queries. Develop and maintain comprehensive user documentation and training materials.
- Reporting and Analytics: Design and build reports, dashboards, and analytics to provide insights into sales, marketing, and operational performance. Develop and maintain data quality standards and implement data governance policies.
- Collaboration and Stakeholder Management: Collaborate with cross-functional teams, including sales, marketing, and IT, to gather requirements and align Salesforce solutions with business objectives. Act as a liaison between business stakeholders and technical teams.
- System Enhancements and Upgrades: Stay up to date with the latest Salesforce features and functionalities. Recommend and implement system enhancements, upgrades, and new Salesforce releases to improve efficiency and productivity.
Qualifications
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- 10+ years of hands-on experience as a Salesforce.com Administrator, with a strong focus on enterprise-level implementations.
- Extensive knowledge of Salesforce.com configuration and customization, including custom objects, fields, workflows, validation rules, and process automation.
- Experience with Salesforce integrations, data management, and migration.
- Strong understanding of Salesforce security model, user management, and data governance.
- Advanced skills in report and dashboard creation, data analytics, and visualization.
- Excellent problem-solving skills and the ability to analyze complex business requirements and translate them into scalable Salesforce solutions.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
- Salesforce certifications (such as Salesforce Certified Administrator, Salesforce Certified Advanced Administrator) are highly preferred.
Benefits
- Competitive salary package based on experience and qualifications.
- Professional development and training opportunities.
- Dynamic and collaborative work environment with a focus on innovation and growth.
Join our team and make a significant impact on our clients' success by leveraging your expertise as a Senior Salesforce.com Administrator.
Apply now by submitting your resume detailing your relevant experience and accomplishments to: swaroopb@petadata.co
We look forward to reviewing your application and exploring the possibility of working together to deliver exceptional Salesforce solutions.
Note:
The Candidate is required to attend Phone/Video Call / In-person interviews. Background checks on Education and Experience is compulsory and will be done by a third-party provider.