- Management and cross-functional experience
- ERP or technology transformation experience
- Experience of Project Management, Change Management, Organization Development Certification, Experience with strategic planning
Purpose: The Organizational Change Management Consultant Lead will deliver the overall design, development, and execution of CHS organizational change management activities related to cross functional transformations impacting people, process and technology aligned to enterprise strategy.
Additional Responsibilities:
- Adapting change management plans and activities throughout technology implementation
- Working autonomously within established methodologies and governance structures
- Thinking strategically and cross-functionally to drive end-user adoption of a change
- Assessing the scope of change management work required, planning and supporting deliverables, and executing on the plan with excellence
- Communicating and partnering effectively across organizational levels via multiple communication vehicle
- Adapting to organizational culture and norms
- Facilitating alignment among leaders and key stakeholders
- Identifying impacted groups, scope of change, and solutions for mitigating change impacts
- Achieving results collaboratively with multiple support teams and organization
- This role will require regular on-site presence and occasional travel
Competencies
Adaptability & Change Management:
- Networking, facilitating, collaboration and consensus building; uses internal networks to get things done; persuades others, gains the support and assistance of others who have a stake in the outcome and proactively participates in company and business unit initiatives
- Demonstrates skill in organizing, project management, leading and inspiring individuals toward goal attainment and service performance in a continually changing environment
- Effectively expresses ideas and information in writing and orally to individuals or groups using careful listening, tact and candor, two-way communication and a high impact communication style. Able to communicate strategic context
- Drive disciplined fact-based decisions and execute with urgency; drive exceptional performance, deliver value to the customer, closely monitor execution, actively manage financial performance, balance speed with analysis, ensure accountability for results
- Model and demand integrity and compliance
Decision Making
- What types of problems does the is position refer to the supervisor?
- Problems that require a decision with an outcome outside of the policy authority of the position.
- Describe typical decisions that this position make that greatly impact the department or company?
- Recommendations around the strategic direction of a major business transformation activity
What regulations, rules or precedents limit the activities or authority of this position?
- Company policies, division policies, SEC regulations, SOX and other legal/regulatory requirements provide guidelines for accurate business decisioning.
Major Challenges:
- Execution of highly complex, high cost business transformation initiatives
- MBA or Master’s Degree in related area, Project Management Certification, Change Management Certification, Organization Development Certification, Experience with strategic planning