Support business objectives by leveraging the Salesforce platform to build and configure comprehensive solutions that improve business processes and drive efficiency gains across all business functions.
Analyze complex business and technical requirements, with particular regard to their impact on existing systems and environments, to produce a thorough business and system design.
Design, configure, develop, document, test, and implement solutions on the Salesforce.com platform, including integrations with third party applications and other tools.
Understand the business needs of internal customers and provide comprehensive solutions for such needs.
Develop coding standards, LWC and provide guidance to software developers.
Participate in cross functional team communication and knowledge sharing activities.
Work on complex projects with minimal guidance from managers.
Fulfill technical lead role on large projects and coordinate development activities.
Work with requirement owners to estimate and prioritize user system requests.
Advise on how to leverage out-of-the-box Salesforce solutions, as well as when to customize and enhance.
Manage and document configuration changes to fields, workflows, reports, roles/permissions, security settings, page layouts, custom objects, reports and dashboards.
Remain current on Salesforce releases, features, best practices, applications, technologies and certifications (Trailhead).
Manage release preview and business process testing for ongoing Salesforce bug fixes and new releases, advising the Salesforce users on the strategic direction the application should take, including third party add-ons or additional applications.
Drive user adoption and best practices to further the long-term success of the system through user training and support.
Maintain system health checks, conduct regular license audits, and ensures license compliance.
Communicate effectively with project managers and other stakeholders regarding project status and delivery timeframes.
In order to be successful at this job, here are some SKILLS you should have: Customer Service, Teamwork, Organization, Communications, Decision Making and Problem Solving