Technical Specialist 4 must have solid salesforce.com skills, experience setting up Salesforce Communities and ideally, understand the general concepts of Customer Relationship Management (CRM).
- Bachelor’s degree in computer science or information systems or related field
- More than 10 years of experience in Information systems in Analysis, Design & Development
- Required 5+ years of Professional Experience in development & administration of applications in Salesforce platform-based technologies (Sales Cloud, Service Cloud, Community Cloud)
- Required 1+ years of experience handling Salesforce and Outlook integration.
- Required 5+ years of experience with SCRUM/Agile Development practices.
- Required ability to propose, document, and implement software project lifecycle solutions (software and documentation).
- Knowledge of Medicaid is desired, but not required.
- Knowledge of MuleSoft is preferred.
- Salesforce.com Developer/Administrator certification, MuleSoft certification(s) preferred.
DESIRED Skill Sets:
- Demonstrate effective leadership, analytical and problem-solving skills.
- Required excellent written and oral communication skills with technical and business teams.
- Ability to work independently, as well as part of a team.
- Stay abreast of current technologies in area of IT assigned.
- Establish facts and draw valid conclusions.
- Recognize patterns and opportunities for improvement throughout the entire organization.
- Required 5+ years of Experience in Aura Components, Lightning Web Component Framework Apex, SOQL development, VisualForce, Java Script, HTML and CSS
- Required 5+ years of experience in SFDC Design, Analysis, Configuration, Customization and Coding
- Required 5+ years of experience with SFDC data model and the data migration / integration capabilities of SFDC.
- Required 3+ years of experience handling integrations using API’s or web services with other internal and 3rd Party systems using REST or SOAP.
- Required 4+ years of Experience in building and Managing Communities
- Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality and Einstein Analytics.
- Required Minimum of 5 years of experience using Salesforce tools such as Data Loader, Flosum, SFDC Outlook connector, Ownbackup, Jitterbit etc.