• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 14th Nov 2023

Required Skills: 

•            3+ Years of Experience in Incident Management, Change Management and Problem Management.

•            1-2 years of Experience in Infrastructure Support, Configuration and Release Management.

•            2-3 years of hands on experience with Tools including  Splunk, Grafana, Loki, APPDynamics or other APM solutions

•            2+ years of Experience with Application support built on-prem and native cloud environments

•            Able to code – Java, SQL, PromSQL, Shell and Python.

Nice to Have Skills:

Pharmacy/Healthcare experience

Role & Responsibilities:

•            Root cause analysis, management communication and client relationship management in partnership with Infrastructure Support team members.

•            Ensuring all production changes are made in accordance with life-cycle methodology and risk guidelines.

•            Ability to work on-call production support and Managing in a 24/7 support environment

•            Understanding and working knowledge of infrastructure environments.

•            Excellent problem management skills and relentless drive for root cause and execute measures to reduce repeat occurrence.

•            Good communication (Verbal/written) and Interpersonal Skills