8+ years of extensive experience in Testing/ Quality Engineering
Very Strong in Java, Selenium and Rest Assured
Experience in ACD/IVR with areas of specialization in Hammer and CYARA
Able to automate Caller Side in Hammer and Agent Side Scripting in Selenium-Java and integrate with Caller side scripting in Hammer.
Design, build, and support production monitoring and regression testing for Cloud IVR application (AWS Connect) utilizing Empirix Hammer & CYARA.
Ability to analyze to convert Business requirements for IVR Applications to Test Scenarios