• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 18th Nov 2023

1. Configure, deploy, and troubleshoot all endpoint technologies, including physical and virtual technologies
2. Provide deskside computer trouble shooting / problem resolution
3. Deploy and troubleshoot operating systems and enterprise application software
4. Manage incidents / requests assign to the Desktop Support Team
5. Develop and maintain user and technical documentation
6. Work on specific tasks or projects to meet business goals and objectives
7. Backup to the Help Desk Team (Tier 1)
8. Coordinate hardware repair with MSP
9. Perform hardware moves and inventory
10. Perform administrative duties (ordering supplies, receiving of equipment, and Performing inventories)

JOB REQUIREMENTS

• Bachelor’s degree or 4 years of studies in IT related field
• 2-3 years of experience in desktop hardware/ software configuration in an enterprise environment
• Industry Certification preferred, A+, MCITP
• Understanding of ITIL Framework
• Solid understanding of PC and Laptop hardware and peripherals
• Strong understanding of Windows OS, SCCM, and Microsoft Office applications
• Understanding of financial applications preferred, Bloomberg, Factset, Thomson Reuters