- Ensure solution meets Amgen leading practices
- Responsible for the overall delivery and quality of the Technical & Data Integration work stream
- Oversee and contribute to the technical & data integration solution from design to code level
- Work with Product and Business Owner to understand requirements and prioritize development/enhancement requests
- Structure, plan and lead design sessions
- Lead the delivery team to achieve work stream tasks/milestones
- Prioritize development and enhancement requests for the Salesforce work stream
- Collaborate with other work stream technical leads to develop integrated solutions and resolve dependencies
- Work closely with Product / Business Owner and Project Manager to provide progress updates and ensure the management of any delivery risks or issues
- Structure and lead prototype demos and collect feedback from Product / Business Owner
- Support and execute release planning activities
- Manage salesforce environments and ensure code and data continuity across environments
- Identify environment strategy and conduct environment refreshes if necessary
- Monitor application upgrade activities
- Identify, resolve and/or escalate infrastructure issues
- Coordinate organization technical support resources (e.g., network infrastructure, hardware, etc.), as required
- Manage change control processes
- Provide coaching and development guidance to delivery team members
Generic Managerial Skills
Education
Graduate and with following Salesforce Certification
- At least ONE of Sales Cloud Consultant, Service Cloud Consultant or Experience Cloud Consultant Certifications
- At least ONE of System Architect, Application Architect Certifications