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Corp-Corp
W2-Permanent
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Contract to Hire
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 21st Nov 2023
• Collaborate with stakeholders to identify key use-cases and required functionality within custom ServiceNow instance.
• Prototype, implement, test, and deploy technical solutions meeting defined requirements, using ServiceNow best-practices and standard platform technologies.
• Develop custom integrated logic and functional components to interface ServiceNow instance with internal services and APIs (via REST).
• Develop ServiceNow interfaces for each user audience depending on need (via Custom Application modules and Service Portals).
• Consult with ServiceNow users to identify and implement analytics, reports, and user-facing dashboards enabling key business insights.
• Follow standard development processes for implementing ServiceNow software (moving between development and production systems), ensuring implemented functionality is thoroughly covered via ServiceNow Automated Test Framework tools.
• Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis.
• Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform.
• Commit to the continuous improvement and learning of development and ServiceNow best practices, tools and technology, proactively keeping ServiceNow skills current.
What You’ll Need:
• BA/BS degree in Computer Science or equivalent practical experience
• 4+ years of experience of ServiceNow development
• Experience in CSM or FSM is required
• ServiceNow Certified System Administrator
• Extensive experience with the following ServiceNow Platform (as of Rome) features:
• App Engine + Flow Designer
• ServiceNow Modules:
• ITSM, Field Service, Knowledge Base
• CMDB + Asset Management
• Service Portal implementation
• Automated Test Framework
• Service Catalog request + tasks
• Web front-end development skills as required for Service Portal implementation (HTML, CSS, AngularJS, ES5)
• Exemplary written and verbal communication skills, outstanding attention to detail.
• This role is not eligible for Visa Sponsorship
Bonus:
• ServiceNow Certified Application Developer
• ServiceNow CAS - Performance Analytics
• Strong Javascript experience
• 3+ years ServiceNow administration in an enterprise environment
• Experience in a highly regulated records management domain (e.g. aviation, transportation, logistics) is a strong plus
• Passion for aviation and autonomous robotic systems.