Agile Coaching and Facilitation:
- Coach team members in Agile frameworks, primarily Scrum, and foster an understanding of Agile
- principles and practices.
- Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, and sprint reviews.
- Encourage team collaboration and self-organization to achieve high performance.
2. Obstacle Removal:
- Actively identify and remove obstacles or guide the team to do so, ensuring a smooth workflow.
- Protect the team from external interruptions and distractions to maintain focus on project goals.
3. Stakeholder Collaboration:
- Work with Product Owners to maximize product value and ensure that the team understands the backlog items.
- Facilitate communication and collaboration between the development team and stakeholders.
- Ensure transparency in the team’s work and progress through appropriate channels and tools.
4. Process Improvement and Adaptation:
- Continuously seek and introduce new practices and tools to increase team efficiency and effectiveness.
- Adapt processes and practices as per team and project needs, ensuring adherence to Agile values.
5. Team Building and Support:
- Support and promote team building and collaboration.
- Help the team to create high-value products by ensuring that quality practices are followed.
6. Reporting and Metrics:
- Monitor and report on team progress and Agile metrics (e.g., velocity, sprint burndown).
- Use metrics to identify areas of improvement and guide team efforts accordingly.
7. Training and Mentoring:
- Provide ongoing training and mentoring to team members on Agile and Scrum practices.
- Promote a learning culture within the team and the organization.
Qualifications:
- Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.
- Proven experience as a Scrum Master or in a similar role facilitating Agile teams.
- Strong knowledge of Scrum and other Agile frameworks and practices.
- Excellent facilitation, communication, and interpersonal skills.
- Experience with the ServiceNow platform is highly beneficial.
- Familiarity with data analysis and visualization tools (e.g., Excel, Tableau) is beneficial.
- Ability to handle multiple priorities in a fast-paced environment.
- Scrum Master certification (e.g., CSM, PSM) is highly desirable.
- Skills in problem-solving and conflict resolution.
Local candidates are strongly preferred. Out-of-state candidates are welcome to apply.