• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :-

• PG :-

• No of position :- ( )

• Post :- 8th Dec 2023

5+ years of hands-on experience on ServiceNow administration

·         Ability to demonstrate and lead on defining ITSM best practices, testing & migration approach.

·         Experience in participating Technical Governance board assisting on Technical Analysis of new features, tech debt.

·         Experience with Release planning, release governance , production readiness review

·         Familiar with administration of Custom Codes

·         Hands on experience in leading at least 2 ServiceNow upgrades, establishing best practices.

·         Knowledge of Flow Designer, Integration Hub

·         Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation.

·         Hands on experience with Performance Analytics

·         Knowledge of Authentication via Auth 2.0, certificates, and Mid Server

·         Good knowledge of MID Server installation and management

·         Experience of LDAP/Active Directory/SSO implementation

·         Experience in the Agile Software Development Cycle

Good to have Experience

·         Worked on CMDB, CSDM, Discovery & Service Mapping

·         Experience in working on Performance Analytics

·         Design and modification of ServiceNow Service Portal.

·         Review existing set up and provide best practice recommendations in line with the OEM.

·         Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Academic and Professional Experience

Professional

·         5+ years of experience with ServiceNow administration required.

·         7+ years of experience with IT Industry required.

Academics

·         Certified System Admin is a must.

·         CIS-ITSM, Certified Application developer preferred.

·         One Mainline certification is a must.

·         CMDB, Performance Analytics certifications preferred.

·         ITIL Foundations certification is preferred.

·         Bachelor’s degree or equivalent combination of education and experience.