• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 9th Dec 2023

Must-have skills: 5+ y of exp in the areas of software development cycle; Front End: Programming in HTML 5/CSS 3.0, ability to develop client-side web developers in: HTML, CSS, and JavaScript; Mobile Application Development; Responsive Design; Back End: Developing Web Application Using NET6 Framework; Developing ASP.NET Core MVC Web Applications ; Application Development in C#; Azure Active Directory / Azure Service Bus Messaging / Azure DevOps; gov exp, Dependency Injection, RESTful API(JSON/XML), GitLab - Source Control, Cl/CD.




Additional information: The candidate should be able to provide an ID if the interview is requested.  The candidate interviewing must be the same individual who will be assigned to work with our client. 

Requirements:
• Availability to work occationally at the Client’s site in Tallahassee, FL (required);
• Experience leading and managing Contact Center projects involving large scale efforts in state Government (5+ years);
• Experience leading and managing large scale efforts in current Contact Center technology such as Avaya, Cisco, Genesys, Five9 or NICE InContact (5+ years);
• PMP Certification (required);
• 4-year college degree or relevant education and experience;
•Bachelor’s or Master’s Degree in Business Administration, Management or Analytics, or other related field (Preferred)

Responsibilities include but are not limited to the following:
• Work closely with stakeholders at all levels including business leadership, executive teams, project teams, and business users.
• Develop project charters and identify appropriate technology to meet business goals, working with internal groups and third-party providers to develop an effective solution that meets all stakeholder goals.
• Interface with the technology team members, and with external managed services providers.
• Become the in-house expert on available technology solutions in the areas of Contact Center.
• Develop strong relationships with business units and contractors for the express purpose of migrating the Contact Center to a new Contact Center solution.
• Develop and manage budgeting, project planning and resource planning.
• Lead internal business and technology updates, produce status reports, and provide verbal and written communications on performance.