- Support the day-to-day needs of Mortgage Lending by providing data analysis, project deliverables, risk management and operational needs to achieve strategic objectives.
- Perform analysis of findings and trends using statistics, modeling, process documentation and profitability analysis.
- Determine and recommend the most appropriate response to identified complex problems, issues and/or defects by assessing impact and prioritization.
- Collaborate with stakeholders, including but not limited to, Origination, Servicing, Secondary Marketing, Mortgage Lending Administration, Risk Management Organization, Model Risk Management, Internal Audit, external auditors, and consultants to elicit business needs, gather requirements and offer solutions.
- Prioritize analysis of exceptions, findings, reports, processes, controls, and technology for optimum deployment of mortgage resources for increasing profitability and reducing risk.
- Direct, execute and coordinate project, analyses, and reporting requirements across a geographically dispersed team, under the direction of senior leadership; maintain accurate documentation of reporting requirements, statuses, issues, and milestones.
- Engage with subject matter experts (SMEs), business partners, technology group and others to develop clear and accurate reporting and process maps.
- Analyze mortgage data to develop insights and make recommendations on areas for optimization.
Demonstrate an organized, efficient, detail-oriented, and creative mind in all work activities