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No of position :- ( 1 )
Post :- 12th Dec 2023
We are looking for a frontend integration engineer interested in :
● Solving technical challenges e.g. scalability, reliability and performance
● Collaboration with UI Engineering team to integrate Agent Assist UI Modules into enterprise customers’ Agent Desktop (frontend UI system).
● Bringing customers’ challenges first hand to the UI Engineering team to improve on the product feature.
● Authoring UI integration playbook to scale for more integration needs.
Minimum Qualifications
You must meet these minimum qualifications to apply for this job:
● Bachelor’s degree or equivalent practical experience.
● Experience with frontend development including JavaScript, HTML, CSS
● Familiarity with Node.js, Express.js
● Familiarity with web standards and web security including iFrames, browser contexts, CORS, XSS, etc.
● Familiarity with Google Cloud Platform (GCP).
● 5 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree.
● 5 years of experience with front-end frameworks, full-stack development, and/or API
development.
Preferred Qualifications
Having as many of these specific qualifications is a plus, but transferable skills/experiences may
be equally valuable:
● Salesforce SFDC development background.
● Canvas app (familiarity with adding canvas applications to SalesForce).
● Familiarity with integrating with other Agent Desktop applications: Genesys WWE, Genesys Cloud, Zendesk, Cisco, Avaya, NICE, Five9, Twilio.
● Familiarity with Web Components and/or frontend frameworks (Angular, React, etc.)
● Good communication and collaboration skills.
● The will and ability to learn are the key.