Required Skills

Genesys WWE Genesys Cloud Zendesk Cisco Avaya NICE Five9 Twilio

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

  • W2-Contract

  • Contract to Hire

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 12th Dec 2023

JOB DETAIL

We are looking  for a  frontend integration engineer interested in :

 

●    Solving technical challenges e.g. scalability, reliability and performance

●    Collaboration with UI Engineering team to integrate Agent Assist UI Modules into enterprise customers’ Agent Desktop (frontend UI system).

●    Bringing customers’ challenges first hand to the UI Engineering team to improve on the product feature.

●    Authoring UI integration playbook to scale for more integration needs.

 

Minimum Qualifications

 

 

You must meet these  minimum qualifications to apply for this job:

 

 

●    Bachelor’s degree or equivalent practical experience.

●    Experience with frontend development including JavaScript, HTML, CSS

●    Familiarity with Node.js, Express.js

●    Familiarity with web standards and web security including iFrames, browser contexts, CORS, XSS, etc.

●    Familiarity with Google Cloud Platform (GCP).

●    5 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree.

●    5 years of experience with front-end frameworks, full-stack development, and/or API

development.

 

 

Preferred Qualifications

 

 

Having as many  of these specific qualifications is a plus, but transferable  skills/experiences  may

be  equally valuable:

 

 

●    Salesforce SFDC development background.

●    Canvas app (familiarity with adding canvas applications to SalesForce).

●    Familiarity with integrating with other Agent Desktop applications: Genesys WWE, Genesys Cloud, Zendesk, Cisco, Avaya, NICE, Five9, Twilio.

●    Familiarity with Web Components and/or frontend frameworks (Angular, React, etc.)

●    Good communication and collaboration skills.

●    The will and ability to learn are the key.

Company Information