Involves a deep understanding of the Pega platform and a range of responsibilities related to defining, implementing, and optimizing various aspects of a marketing and decisioning solution. Here's a breakdown of the key responsibilities:
- Pega Platform Expertise:
- Acts as the Pega platform expert within the team.
- Assists in defining and driving the implementation of standards, technical architecture, and integration strategies.
- Marketing Application Setup:
- Establishes the marketing application, including defining rulesets, access groups, roles, operators, and the security model.
- Specifies and implements requirements related to the marketing application.
- Customer Class and Entity Design:
- Designs and implements the customer class and associated entities within the Pega platform.
- Marketing and Decisioning Solution Architecture:
- Drives the design of the architecture for marketing and decisioning solutions.
- Addresses security considerations, decisioning data, events streaming, channel interfaces, file interfaces, and Interaction History.
- Platform Leadership and Best Practices:
- Supports platform leadership within the Scrum team.
- Develops, advocates for, and monitors adherence to best practices in development and implementation.
- Infrastructure Optimization:
- Provides oversight and optimization of the infrastructure supporting the marketing and decisioning solutions.
- Ensures that integrations between different components are efficient and effective.
- Operational Performance Monitoring:
- Directs the establishment of operational performance monitoring mechanisms.
Defines and mandates monitoring practices that are critical for post go-live support