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No of position :- ( 1 )
Post :- 15th Dec 2023
Job Description: Tell us about your department:
Our team is the Digital Communications Experience (DCXE) team. We are an Agile Scrum team focused on delivering custom Front-end experiences for ***’s Contact Center agents. We are currently developing new customer omnichannel experiences to provide ***’s customers with the means to get the help they want through the communication channel (voice, chat, sms, video, etc…) they prefer to use with us. We are creating these new Front-end experiences in a BBY custom Micro Frontend platform connected to the Twilio Contact Center as a Service platform. Our team works very collaboratively together often peer programming with each other to help the team succeed at maximizing the value we provide to our stakeholders.
Project Description:
Contribute to the development of new customer omnichannel experiences for the BBY Contact Center’s Digital Communication Platform.
• Strong technical and interpersonal skills to be accountable for business delivery requirements.
o Help set overall design direction for how major features need to be delivered.
o Ensure overall delivery of code to meet proper security and code quality standards.
o Assist in strategically assigning work to help meet business timelines and provide opportunities to developers to strengthen their skills.
• Be an individual contributor to team capacity/code development.
Skills Overview:
• 10+ years mid to Senior Front-end development experience (React, JS, CSS, HTML)
• 3 years development experience with Twilio
• 3 years designing new Front-end applications within a Micro Frontend platform
• Ability to peer program with other team members
React Expert, Back-end experience, adaptability to shifting priorities