The main function of this position is to provide world-class development, consulting, and strategic services to our customers. The NetSuite Developer supports, scopes, plans and executes development (including enhancements, integrations, scripting, customization and advanced reporting). The NetSuite Developer also manages client relationships, expectations and successful delivery of our clinets development services.
Main duties include:
- Discovers, scopes, leads and delivers primarily NetSuite development with emphasis on customization and non-stock functionality. May direct Consultants or Assistant Consultants on project related tasks or duties.
- Evaluates, troubleshoots and resolves customer escalated service requests submitted by customers to our Helpdesk in a level 2 role.
- Generates requirements, solution designs, and ultimately implements those designs.
- Provides pre-sale and post-sale solution support.
- Lives the Oasis Core Purpose: “Help our customers and employees flourish.”
- Lives the Oasis Core Values: “Transparency, Customer Centric, Committed, Innovative Problem Solver, Respectful, Grateful”
- Other duties as assigned.
Qualifications and Competencies Summary:
- High School Diploma or GED.
- Experience in executing the development lifecycle, including planning, status updates, functional and technical work, business requirements discovery, design and development, documentation, training, testing, go-live support and project management.
- Minimum of two years of experience in development and solution design with emphasis on scripting, system customization, workflow in NetSuite.
- Ability to engage, evaluate and solve the most complicated client problems.
- Experience in client communication, in person, email or voice.
- Experience collaboration in relation to projects, teams, or other initiatives.
- Experience in effectively managing multiple schedules and tasks (calendar and task list management) and related expectations with teammates.
- Some non-standard work times will be required.
Skills and/or Licensing/Certification(s) Required:
- Microsoft Office Suite, including Microsoft 365 and Teams.
- Proficient in Excel, Word, PowerPoint, Outlook (email and calendar)
- Supported scripting language for applicable ERP system or other system.
- Full competency in screen/field/custom record/mapping or related customizable functionality, as supported by NetSuite.
- Command of English language written and spoken.
- Ability to develop and maintain team and client relationships.