Bachelor's degree or equivalent years of experience. Professional experience will be considered in lieu of education.
People Skills:
- Excellent interpersonal skills and the ability to successfully interact with a variety of stakeholders, from senior management to hands-on specialists.
- A patient & adaptable approach to training colleagues of varying experience levels.
- Confidence in raising opportunities for improvement to management for action.
- Takes critical feedback in stride and adjusts approaches accordingly.
- Acts as a point of help and excellent customer service.
- Demonstrates willingness to learn and adapt quickly.
Technical skills:
- Expertise in applying critical thinking skills to distill clarity from incomplete or conflicting information (e.g. root cause analysis, process auditing).
- Proficiency with writing SQL queries for data analysis purposes in different databases (e.g. ANSI SQL, Microsoft SQL Server (MSSQL, T-SQL), Oracle (PL SQL), Postgres (PostgreSQL)).
- Strong understanding of database design and data structures (e.g., normalization, Metamodel, Conceptual Data Model (CDM), Logical Data Model (LDM), and Physical Data Model (PDM)).
- Experience in using Microsoft Visio or similar tools for creating process flow documentation.
- Experience with Microsoft PowerPoint or other storytelling tools to create succinct and compelling presentations.
- Experience in using Microsoft Excel for analysis and reporting, including formulas, Pivot tables, and charts.
- Demonstrated experience with visualization and/or reporting tools (e.g., Qlik Sense, Qlikview, Tableau, Crystal Reports, SAP Web Intelligence (WebI))
- Familiarity with Data Governance Tools (e.g., Alation, Atlan, Collibra, Informatica)
- Familiarity with data modeling tools (e.g. Idera ER/Studio, SAP PowerDesigner, erwin)
- Familiarity with Agile (e.g., scrum, Kanban) approach
Non-technical skills:
- Demonstrated strength in translating technical complexity to a business audience and vice versa
- High attention to detail and self-driven pursuit of accuracy
- Ability to proactively solve problems and seek to own the resolution of issues throughout their lifecycle
- Proven ability to manage assigned tasks and deliverables to a successful conclusion in a timely manner
- Familiarity with Privacy laws and regulations (e.g. CCPA, GDPR)