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No of position :- ( 1 )
Post :- 28th Dec 2023
s a contractor for the Business Innovation Technology and Security (BITS) team, this position will manage the JIRA and Envoy solutions. The BITS team launched using JIRA in December 2023 as a tool to assist in workflow and project management, risk tracking, and collaboration. The team also uses JIRA to collect data for continuous process improvement efforts. The incumbent is responsible for ensuring that the board setup is correct, providing support for users, and ensuring the overall health of the solution. The product owner will also be responsible for the Envoy hoteling solution. The Colorado Department of Human Services (CDHS) launched Envoy in September 2023 as part of the Return to Office initiative. The Envoy solution allows users to reserve desk space, conference rooms, and provides notifications for package deliveries. The incumbent is responsible for troubleshooting any user issues, working with the vendor to launch new modules, and the routine maintenance of the solution.
Qualifications:
· Bachelor's degree in Computer Science, Information Technology, or a related field.
· Experience managing a JIRA environment, preferably in a government or state agency setting.
· In-depth knowledge of Jira configuration, administration, and customization.
· Strong understanding of agile and project management methodologies and best practices.
· Excellent communication and interpersonal skills.
· Ability to train and support users effectively, including content creation and presentation.
· Knowledge of Envoy hoteling solution a plus.