Required Skills

Sales Cloud Service Cloud Marketing Cloud

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

  • W2-Contract

  • Contract to Hire

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 4th Jan 2024

JOB DETAIL

Responsibilities will include, but not be limited to:

  • Continually research current and emerging technologies and propose changes where needed,

  • Conduct research into use of Salesforce, producing a report of findings with recommended steps for improvement.

  • Develop solutions to align with business needs and priorities using best practices for scalability and efficiency

  • Provide input into developing a roadmap for solutions,

  • Develop functional/technical requirements and specifications maintaining architecture diagrams

  • Translate customer requirements into highly optimized Salesforce solution designs adhering to best practices and latest features

  • Proactively recommend improvements to existing designs based on the latest Salesforce releases

  • Mentor/Train team members in best-practices and compliance standards for solution design and configuration

  • Develop processes and procedures for compliance, knowledge transfer and service transition

  • May lead projects and/or other team members in delivering solutions

  • Establish and govern defined coding/configuration best practices/standard,

  • Actively evaluate and monitor the environment for opportunities to improve performance, ensure scalability, improve system health, and optimize processes,

  • Stay abreast of new Salesforce features and releases, preparing POCs on relevant features. Make recommendations and trade-off analysis for adopting new features.

  • Prepare system architecture and design documentation and manage documentation repositories,

  • Become a subject matter expert across multiple business areas and technology solutions.

  • Conduct regular evaluations of the security and health of the environment, testing backup/recovery, adherence to policies and procedures, and compliance with Salesforce required updates.

  • Actively monitor and create Jira tasks to track opportunities to improve the user experience and health of the existing environments.

  • Groom and refine the Salesforce product backlog

  • Supervise the configuration, quality assurance, testing, and deployment of Salesforce,

  • Prepare functional/technical specifications, deployment/rollback instructions and unit test plans for solutions

  • Understand Salesforce security and apply the Organization-Wide Default, sharing patterns, profiles or permissions to applications

  • Automate business processes using Salesforce automation tools, such as Formulas, Flows, Assignment Rules and email Alerts

  • Ability to effectively debug and resolve issues and/or defects which may be reported as a result of faults in the production system

  • Participate in daily scrum meetings, analyze assign user stories, identify/resolve gaps in functional user stories/business requirements, provide user-story estimations

  • Work closely with other developers in the team including business analyst, QA analyst and project managers

  • Provide on-call support after hours and on weekends, as needed

Required Qualifications:

  • Bachelor’s / Postgraduate degree or professional qualification in Computer Science, Technology, or a similar field of study,

  • 7+ experience in developing Salesforce solutions

  • 3+ years of experience as a team lead

  • 2 or more Salesforce certifications

  • Subject matter expertise across multiple business areas and Salesforce Solutions (Sales Cloud, Service Cloud, Experience Cloud, Pardot, Marketing Cloud, Revenue Cloud, Einstein)

  • Ability to configure complex business automation, recommend solutions leveraging the latest Salesforce features, and troubleshoot/modify custom development in Apex and Lightning Web Components

  • Excellent relationship-building skills,

  • Ability to tailor communication to technical and non-technical audiences at all levels

  • A self-starter, experienced in leading projects or delivery work streams

  • Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence

  • Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals

  • Outstanding ability to collaborate and provide leadership with team members and business stakeholders.

 

 

Company Information