Work Location: Sunnyvale, CA 94085/Austin, TX 78753 (Day one onsite)
Duration: Long Term
Must Have:
- Prior Apple experience Must
- For Apple experience, please share their Apple Manager reference details
- Valid LinkedIn Profile
Description:
- 5 - 8 years’ experience in OTC business process, SAP SD configuration, development, and E2E Integration with CRM, MM and FICO, Testing skills
- Extensive hands-on functional design and configuration experience, including detailed specifications for user exits, utilities, interfaces, reports, etc.
- Three full life-cycle implementations of SAP OTC related projects for a global, multi-national corporation.
- Strong and outstanding written and verbal communication skills, including presentation skills to all levels of an organization and ability to operate in different time zones.
- Ability to work comfortably with incomplete information and deal with ambiguity in a fast paced, high-pressure environment and drives issues to root cause.
Primary Responsibilities:
- Seamless integration of SAP SD to front end (B2B e-Commerce, Apple Online Store (AOS), Point of Sale (POS), Apple Care) and other back-end solutions (SAP Retail, Data Warehouse).
- Working closely with teams (both SAP and other IS&T teams) during design and implementation of SAP SD functionalities to support different Apple businesses across the customer channels.
- Performing functional and technical analysis of the requirements and propose appropriate design/technical solution and support level of effort, scoping and manage change requests.
- Define scope and gather business requirements.
- Coordinate with project PM or Track leads to ensure that resources, budget, and timeline are adequate.
- Ensuring adequate test cycles are defined and driven to support a smooth production launch and ensure a successful handover to the production support team.
- Apply SAP ECC/S4 Hana Sales and SAP BTP to implement the end-to-end solution.