Excellent interpersonal skills and the ability to successfully interact with a variety of stakeholders, from senior management to hands-on specialists.
A patient & adaptable approach to training colleagues of varying experience levels.
Confidence in raising opportunities for improvement to management for action.
Takes critical feedback in stride and adjusts approaches accordingly.
Acts as a point of help and excellent customer service.
Demonstrates willingness to learn and adapt quickly.
Technical skills:
Expertise in applying critical thinking skills to distill clarity from incomplete or conflicting information (e.g. root cause analysis, process auditing).
Proficiency with writing SQL queries for data analysis purposes in different databases (e.g. ANSI SQL, Microsoft SQL Server (MSSQL, T-SQL), Oracle (PL SQL), Postgres (PostgreSQL)).
Strong understanding of database design and data structures (e.g., normalization, Metamodel, Conceptual Data Model (CDM), Logical Data Model (LDM), and Physical Data Model (PDM)).
Experience in using Microsoft Visio or similar tools for creating process flow documentation.
Experience with Microsoft PowerPoint or other storytelling tools to create succinct and compelling presentations.
Experience in using Microsoft Excel for analysis and reporting, including formulas, Pivot tables, and charts.
Demonstrated experience with visualization and/or reporting tools (e.g., Qlik Sense, Qlikview, Tableau, Crystal Reports, SAP Web Intelligence (WebI))
Familiarity with Data Governance Tools (e.g., Alation, Atlan, Collibra, Informatica)
Familiarity with data modeling tools (e.g. Idera E.R./Studio, SAP PowerDesigner, erwin)
Familiarity with Agile (e.g., scrum, Kanban) approach
Non-technical skills:
Demonstrated strength in translating technical complexity to a business audience and vice versa
High attention to detail and self-driven pursuit of accuracy
Ability to proactively solve problems and seek to own the resolution of issues throughout their lifecycle
Proven ability to manage assigned tasks and deliverables to a successful conclusion in a timely manner
Familiarity with Privacy laws and regulations (e.g. CCPA, GDPR)