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• No of position :- ( 1 )

• Post :- 8th Jan 2024

We are seeking a highly skilled and experienced Salesforce Service Cloud Technical Lead to join our dynamic team. As the Salesforce Service Cloud Technical Lead, you will play a crucial role in designing, implementing, and maintaining Salesforce solutions that enhance our customer support and service capabilities.

This role requires strong technical expertise in Salesforce Service Cloud, a deep understanding of customer service processes, and the ability to lead a team of developers in delivering high-quality solutions.

Qualifications:

• Min 14+ years of Total IT Experience is a must.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Salesforce Certified Service Cloud Consultant or equivalent certifications are highly desirable.
• Proven experience as a Salesforce Technical Lead with a focus on Service Cloud implementations.
• Strong knowledge of Apex, Visualforce, Lightning components, and other Salesforce development tools.
• Experience with Salesforce integrations, data migration, and data management.
• Excellent leadership and team management skills.
• Strong communication skills with the ability to interact effectively with stakeholders at various levels.
• Problem-solving mindset and ability to troubleshoot complex technical issues.