Required Skills

Azure DevOps

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

  • W2-Contract

  • Contract to Hire

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 10th Jan 2024

JOB DETAIL

  • Need to have more than just User Experience with ServiceNow, but legit ServiceNow project experience
  • Experienced in Deployment & Release Management
  • Experienced in Application Change Management
  • Service Delivery Management
  • Heavy Customer-facing
  • Agile Methodology
  • Hands-on PM (not an overseer)
  • Manage Service Delivery for Quote/Proposal Management Application (ServiceNow) as a proxy Product Owner/Application Manager.

 

Responsibilities:

  • Review upcoming business change requests with multiple businesses.
  • Document details of IT changes that will be occurring for the product.
  • Coordinate and resolve gaps in information and prioritize the execution of changes along with the Business.
  • Organize changes in sprints with the implementing teams.
  • Proactive Communication of timelines of changes and upcoming releases.
  • Mange the timely delivery of work with multiple teams.
  • Identify and escalate Risk/delays proactively.
  • Make sure all agreed documentation and sign offs are captured as per internal IT process.
  • Coordinate Release management, test management, and change management in Azure DevOps.
  • Manage Upgrade (Test / validation) of the application to next version of Service Now
  • Provide daily operational support to the Product Owner.

 

Desired Skills:

  • Experience managing medium to large sized projects in Agile or Hybrid way.
  • Working experience in a large multinational, geographically diverse environment.
  • Experience with ServiceNow based application development.
  • Excellent communication skills, both written and verbal.
  • Ability to establish and maintain strong relationships.
  • Problem solving and root cause identification skills.
  • Must be a team player and able to work collaboratively with and through others.

 

Education:

  • Bachelor’s degree in science, Business or related disciplines or equivalent work experience

Company Information