Must have excellent presentation skills as they will Work with end user support
They will be in charge of Monitoring key controls
Running certification campaigns
Certification validation
Validate Access
SQL validations , defect verification
Feed monitoring
Candidate will be assigned Jira stories or intendents which they will be work with Other key skill that they have is - Java, SQL, Java Bean shell, Unix
Perform User access certification activations and validations
Provide support on Cert creation and Modifications on a daily basis.
Support the rollout and onboarding of new applications
Partner with Product teams and customers , design and develop robust solutions needed to support customer needs.
Perform RCA , root cause analysis , on Provisioning failures in the environment and Fix defects.
Provide necessary short term and long term solutions to address failures.
Provide end-user support by partnering with Operations and Delivery teams.
Establish and implement a robust application monitoring process to make sure we have 24x7 alerting in place.
Establish Monitoring and Alerting for Key Controls , work with Audit teams to support Control walkthrough and evidence
Identify opportunities for automation, evaluate new tools, and drive implementation of technology that creates value for the organization.
Provide Bulk requests support to Users and application teams
Perform ad hoc data requests and build operational reports
Assist in monitoring, troubleshooting, and providing problem resolutions to related incidents