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Responsibilities:
- Build and maintain relationships with corporate stakeholders, studying and understanding user stories, business processes, non-functional requirements, system capabilities, customization, integration, process design and system implementations.
- Perform requirements gathering / clarifications with technical team, leveraging agile techniques
- Work with implementation partners to ensure a smooth project / product teams go live(s)
- Work with the internal staff to implement functions and features for SET Supply areas as needed including but not limited to workflows, data imports and exports, automation, and optimization opportunities.
- Develop a thorough comprehension of the business needs and priorities by developing strong relationships with business owners.
- Coordinate with the technical team and business stakeholders.
- Be accountable for properly following all IT standards, processes and methodologies as applicable including but not limited to Quality Assurance (QA), Project Management Life Cycle (PMLC) and Software Delivery Life Cycle (SDLC).
- Function as a subject matter expert for application design, feature optimization, scalability, user experience, visualization, and data integrity.
Job Requirements
Technical Skills:
- 8 + years as Business Analyst working on projects or product teams; leveraging different methodologies, with primary focus on agile
- 5+ years as a Business Analyst with supply chain and/or logistics skills preferred
- Experience with Manhattan Warehouse Management, Blue Yonder Planning tool & D365 Annata (ISV) a must
- Experience with requirements elicitation, documentation, and approval.
- Experience with end-to-end implementation projects including design, configuration, testing, training, cutover & reporting
- Experience with agile methodologies, preferably SAFe
- Experience in participating in functional design, configuration, and process alignment with a detailed understanding quickly of systems and solutions
- Experience in some supply chain management components, such as inventory planning and forecasting, warehouse management, order management, etc. required.
- Experience with any of the top industry systems in Warehouse Management, Demand Planning or Order Management, such as Red Praire WMS, Manhattan WMS, Manhattan Demand Planning, IBM Sterling Order Management, Microsoft D365 Finance and Operations, Blue Yonder Demand Planning, etc. highly desirable.
- Proven ability to provide business analysis and/or system development/configuration deliverables related to process improvement
- Experience with Software and Systems development life cycle
- Should be able to do both Business Analysis and Data Analysis as needed on projects and product teams
- Should be able to research on platforms including navigating systems / solutions and querying of data from both relational and no-SQL databases
- Ability to produce Business Requirement Documents (BRDs) and working knowledge of working with QA Resources in coming up with the test cases
- Ability to produce SOP documents and be a change agent in getting those produced SOPs adopted by Business and IT Users
- Must be able to navigate both Mainframe and Distributed systems with ease and minimal training
- Certifications like CBAP etc. preferred
Other Qualifications:
- Must have a BS/BA/MBA Degree
- Excellent interpersonal, verbal and written communication skills along with great presentation skills
- Must be a fast learner, self-starter with an entrepreneurial work ethics
- Effective listener and good analytical skills
- Good at time management and adapt quickly to changing priorities