• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 12th Jan 2024

• Requires experience, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives.
• Responds to Tier 1 support requests.
• Provides exceptional customer service.
• Communicates effectively with teammates and customers of varying levels of technical expertise.
• Responds to all break/fix requests associated with end user resources.
• Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers.
• Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
• Maintains up-to-date project and architecture documentation.
• Maintains up-to-date inventory and maintenance records.
• Monitors system resources for server/service anomalies.
• Resolves connection issues between users and resources.
• Maintains detailed change history of changes.
• Supports team efforts to improve cybersecurity controls and defenses.
• Supports team efforts for threat hunting and mitigation.
• Manages time and resource constraints.

Requirements:

• 7 Years – Help desk support experience.
• 5 Years – Experience with Linux (REDHAT) and Windows Operating systems.      
• 5 Years – Experience with desktop/server applications.    
• 5 Years – Experience with General Network.
• 5 Years – Experience with backup and recovery.
• 5 Years – Experience with Microsoft Office.
• 5 Years – Experience with general database work.
• 3 Years – Experience with Active Directory Administration.        
• 2 Years – Experience with Cybersecurity.