Requirements
- 3+ years of Product Management experience.
- Experience with an end-to-end selling motion, ideally with knowledge of CRM, quoting/contracting, or back-office (deal desk, order management, and provisioning processes) desirable.
- Experience developing and communicating strategic roadmaps and achieving agreement with senior leadership.
- Proficient with using Agile and Waterfall methodologies to activate operational scale, innovation, and high-quality business outcomes on time, on budget, and with measurable impact.
- Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences, and communicate successfully with individual contributors, management, and executives.
- Strong soft skills with a distinctive ability to empower, motivate and influence others without authority or a direct reporting relationship.
- Bachelor's degree required.
Changing the world through digital experiences is what customer s all about. We give everyone— from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft alluring and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
The Fit Gap Product Manager oversees the assessment and alignment of software solutions with specific business requirements, ensuring a seamless integration by identifying and addressing functional gaps.
- A self-starter who thrives in a fast-paced environment by clearing obstacles with a proactive, resourceful, and creative approach to problem-solving while winning-others over to your vision.
- Succeed together by working with cross-functional and global business teams.
- Envision how people, processes, policies, and technologies can be applied, optimized, and improved to support sales & finance systems integration onto target capabilities.
- Be a champion for the business teams by representing end-to-end processes and strategies needed to support fit-gap integration work.
What You'll Do
- Navigate the needs of multiple cross-functional teams to resolve dependencies and contending priorities, achieving consensus on what is best to scale Customer.
- Develop essential artifacts such as Value/Success Metrics, Scope, MVPs, Epics, Business Requirement Documents, and Business Process Flows.
- Collaborate with Product Managers to anticipate future business needs and align Customer's selling motion to target architecture.
- Coordinate with engineering, product managers, office of the CIO (program management, change management, etc.), and the transformation office to effectively resolve cross-team product issues.
- Analyze business processes, conduct thorough product evaluations, and define functional requirements, and bridge the gap between existing systems and desired outcomes.
- Define and detail processes, policies, success metrics, reports, risks/dependencies, and mitigation plans.
- Plan and conduct stakeholder interviews to inform strategic decision-making.
- Prepare fit-gap outcomes for the requirements and design phase where detailed user stories will be captured.
- Receive sign off from business stakeholders and achieve Concept Accept (CA); acquire approval from Executive Leadership on prioritization, funding, and commitment to key initiatives.