An Immediate Opportunity for an experienced Techno-Functional Business Analyst to join their team on a long-term contract basis. This team is responsible for ensuring success with a major Systems Integration effort connected to Customer Data, Customer Records, captured at point of sale and promoting Data Usability across the enterprise.
Superior Documentation skills and Organizational skills are paramount. Must have a driven, intellectual curiosity to understand and anticipate functional issues as systems are integrated. Selected hire will have extensive business process change experience and functional command of systems integration efforts coupled with exceptional Use Case Development skills. With heavy documentation behind business process changes amidst the technical integration, the selected hire must have experience with project/process documentation and an ability to create a functional library of cross-referenced documents. The selected hire will have exceptional verbal & written communication skills, be comfortable interacting with Sr. Leaders in Business and Technology, and be proactive in eliciting information, probing for details, and foreseeing technical / stakeholder challenges before they occur.
General Responsibilities
- Under minimal supervision, acts as a liaison between the technology and business groups in the development of new systems and enhancement of existing systems. Conducts advanced level business process analysis, needs assessments and preliminary cost/benefit analysis to align technology solutions with business initiatives.
- Coordinates with users to determine and document business and user requirements, process flow definitions, and functional specifications.
- Responsible for document repositories, maintenance, and updates of project documentation library.
- Leads project team with gaining business user acceptance.
- Reviews progress and evaluates results for accuracy and efficiency.
- Resolves issues arising from internal department functions, or as brought forth by internal or external customers to assigned department.
- Tracks issues to resolution within department and in partnership with other groups.
- Monitors overall work flow to ensure timely completion of projects and daily work requirements.
Required Job Skills & Experience
- Strong written and verbal communication skills
- Minimum 5 years acting as a business analyst in an applications development environment
- Bachelor’s Degree, or equivalent experience, in Business Administration related or similar area of study
- Expertise in development of use case and test case documentation
Important Differentiators
- Experience as a Scrum Master
- Experience in all phases of a project development lifecycle in a fortune 1000 company working in a larger team setting (> 5 team members)
- Expertise in training others on Agile principles and methodologies
- Experience acting as a project lead or project manager
- Experience in a Quality Assurance role
- MS Project expertise
- Training and training documentation development
- MS Office tool expertise, with PowerPoint, and especially Excel
- Coding or software development background
- Data analysis and/or database skills with MS SQL and/or Oracle
- Minimum 1 year with Agile methodology and Jira, > 3 years preferred
- User interface/user experience design background