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No of position :- ( 1 )
Post :- 18th Jan 2024
REQUIRED: The individual must be competent to work within NetSuite's core functionality and related modules, including third-party applications, and possess a well-rounded background in Manufacturing business processes, finance, and ERP. The individual is functionally familiar with many facets of NetSuite Financial Management, such as Advanced Financials, Record to Report configuration/operational processes, and OneWorld. The individual has experience working for product or services-based companies with an existing instance of NetSuite and has served as a primary resource for implementing and continuous business process improvements and ongoing support. Recent high-level proficiency in NetSuite is required for this position.
Job Duties:
• Provide NetSuite assistance and support to new clients and existing clients.
• Complete assigned tasks on time and within allocated hours.
• Maintain a time tracking system with timely and accurate entries on the same day the work tasks and activities are done.
• Comfortable leading frequent phone interaction/video chat with clients and the internal team.
• Effectively communicate with other individuals or groups both written and verbally.
• Interact with clients to understand their business requirements/needs and provide guidance.
• Document requirements and articulate high-level solutions to the clients.
• Solve issues using analytical and problem-solving skills and working as a team.
• Functionally design solutions, create test scripts, test development work for quality, and coordinate installation of deliverables from Sandbox into production.
• Provide functional training to clients as needed.
• Work as a collaborative team member effectively with others in the company.
• Responsible for successful client satisfaction and possesses the ability to respond to customers in a timely and efficient manner.
• Promote and sell solutions and service offerings to clients when needed.
• Assist clients and internal staff outside of regular business hours for emergency
Experience Desired
• Experience with Fixed Assets, Revenue Management, and Multi-Book Accounting.
• Ability to translate complex problems into viable solutions.
• Team-oriented, yet able to work independently.
• Great interpersonal skills and comfortable communicating with individuals and teams at all levels through the C-suite and end-users.
• High-energy, self-motivated, strong desire to learn, can-do attitude, high attention to detail, and problem-solver.
• Some level of experience working at a client's facility