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• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 19th Jan 2024

• The Salesforce Business Analyst must possess a Bachelor’s Degree in Computer Science or
• Business Management from an accredited college or university. Additional qualifying experience
• may be substituted for the bachelor’s degree on a year-for-year basis. Four (4) years of
• experience can be substituted for a bachelor's degree. The substituted experience must be in
• addition to the required years of experience. Example: If the experience requirement is five (5)
• years, and the individual is substituting four (4) years of experience in lieu of a bachelor's
• degree, a total of nine (9) years must be submitted to claim this qualification.
• The Salesforce Business Analyst must have a minimum of three (3) years of full-time equivalent
• (FTE) experience within the last 7 years as a Salesforce Business Analyst on a Salesforce
• implementation project. The Salesforce Business Analyst will translate what the Customer
• business needs and how to get this accomplished within the Salesforce solution by asking why
• and how Customer stakeholders do their key business processes. In addition, the role of a
• Salesforce Business Analyst is to gather and/or confirm business needs to prepare User stories,
• produce "to-be" process maps, and document detail reason why something was implemented.
• Other key activities that this role performs are a gap analysis, prepare user acceptance test
• plans, and participates in stakeholder communication.
• The Business Solutions Analyst must have a minimum of two (2) years of FTE experience as a
• Business Solutions Analyst a Salesforce Public Sector - Government implementation project.
• The Salesforce Business Analyst must have a minimum of five (5) years of FTE experience as a
• Salesforce Business Analyst for a Salesforce SaaS implementation, a project budget of at least
• $10 million, and a project duration of at least two years in Calif. State Government.
• The Salesforce Business Analyst must have certification as a Salesforce Business Analyst.

Desirable Qualifications

• The Salesforce Business Analyst must be certified by the International Institute of Business
• Analysis (IIBA) as a Certified Business Analyst (CBAP). The certifications must be active and not
• expire by the time of proposal submission. Submit a copy of the Certified Business Analyst
• Professional.
• The Salesforce Business Analyst has a minimum of one (1) to five (5) years of FTE experience
• within the last 10 years of implementing Salesforce. The Salesforce application system must be
• for a state, county or city government with a population greater than 1,000,000 people.
• The Salesforce Business Analyst has a minimum of one (1) to five (5) years of FTE experience
• within the last 10 years implementing Salesforce - Public Sector Government.
• The Salesforce Business Analyst has a minimum of one (1) to five (5) years of FTE experience
• within the last 10 years implementing State of CA Technology Implementation project
• experience.
• The Salesforce Business Analyst has a minimum of one (1) to five (5) years of FTE experience
• within the last 10 years implementing other State & Local Government projects.