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• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 22nd Jan 2024

● Provide excellent System Support services in (Linux system and network administration) 

● Respond and address monitoring tickets and proactively monitor client’s installations 

● Prioritize your workload based on established SLA and transfer tickets to proper department when required 

● Analyze and troubleshoot the workflow of a complex integration of network devices, workstations and servers 

● Log and document all incidents in the ITSM (ServiceNow) and fix client’s problems 

● Perform database maintenance using SQL statements 

● Edit configuration files on Linux servers or troubleshoot applications on remote workstations running Microsoft Windows 

Requirements 

● A minimum of 3 years- maximum 5 years of professional work experience in Linux system and network administration 

● Experience in a customer service or technical support role 

● Excellent communication skills (written, English is mandatory) 

● Remote troubleshooting (ssh, VPN tunnels) 

● Practical experience & knowledge of SQL databases (Sybase, MySQL, postgresql) 

● Knowledge of a scripting language (such as Perl, python or shell) is an asset 

● Professional technical experience in a software development company, medical imaging industry is a great asset 

● Dicom and HL7 is an asset 

● Experience with TCP/IP, network security, IPSec or VPN is an asset