In this role, you’ll take the time to understand the business aspects of the products we build and collaborate with leaders of other UX, Engineering, and Product Management teams to create innovative experiences across all Western Union products, leveraging your passion for brand, craft, and design quality.
In a fast-paced, collaborative environment, you'll work on all aspects of UX design including information architecture, interaction, motion, visual, and prototyping. You'll drive design from early-stage conceptual design through launch.
Work with executive leadership, product management teams and engineering team across WU portfolios and partner closely with other teams to define experience strategies and create user journeys, conceptual wireframes, high-fidelity mockups, functional prototypes on a project-basis
Going deep on consumer insights, product analytics, and competitive intelligence to identify unseen opportunities, and drive product & experience innovation.
Create and rapidly iterate ideas in order to develop them, via storyboards, user flows, mock-ups, motion designs, and prototypes, or other novel methods.
Responsible for creating, evaluating, and modifying prototypes to evangelize product vision to stakeholders and leadership.
Requirements:
5+ years of experience designing complex consumer facing digital products and experiences (preferably cross platform web, mobile, point of sale UX) in a global context.
Proficiency in using contemporary design tools to solve complex problems and communicate in visually stunning detail.
Experience designing, guiding, and implementing formal and informal usability studies.
Ability to zoom out and see the bigger picture, while zooming in to rationalize and perfect the nuanced details.
Bachelor’s degree in design, HCI, or related field or equivalent professional experience.
Nice to have: Experience in Fintech consumer products.