ServiceNow professional with deep understanding of ServiceNow modules/products, ITSM, ITOM (CSDM, CMDB, Discovery & Event Mgmt), APM, HRSD, IRM, BCM, IT Asset Management etc
Experience with system administration
Experience with system upgrade & upgrade related activities
Understanding of ServiceNow licenses, plug-ins, activating plug-in and related license dependencies
Experience with various integrations & APIs.
Work with DevOps team for story backlogs and delivery schedule
Perform POCs
Establish strong partnership with Business owners/product owners, help with developing road map
Support with establishing governance model, identifying & implementing areas of improvement for effective governance