• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 30th Jan 2024

Responsibilities:

·      Provide frontline support for application related queries, demonstrating excellent troubleshooting skills and a customer centric approach.

·      Proactively monitor and maintain the performance of critical applications to minimize downtime.

·      Collaborate with cross-functional teams to identify, troubleshoot and resolve application related issues promptly.

·       Responsible for Incident management, change management and Problem management.

·       Responsible for all incidents, requests and changes for all client issues in Jira.

·       Involved in triaging workflow failures and root cause analysis in microservice architecture.

·       Responsible for API Management service triage and fixing issues.

·       Responsible for ITIL process and support documentation.

·       Responsible for APIs for Policies configuration and testing for inbound processing, Outbound processing and Backend.

·       Responsible for testing all API’s in APIM.

·       Responsible for Key Performance Indicators.

·       Creating and fixing issues in CI/CD pipelines.

·       Responsible for logic apps triage and fixing the issues.

·       Responsible for Function App log analysis using KQL.

·       Responsible for Service Bus triage.

·       Responsible for multi-tenants with different domains. 

·       Responsible for Qlik CDC tasks Monitoring.

·       Responsible for Site Reliability notifications configuration, monitoring and support.

·       Performing for ADF jobs monitor and triaging workflow.

·       Responsible different support groups collaboration and expedite resolution process.

·       Excellent trouble shooting skills in microservice architecture.

·       Good Experience in App Service App Service trouble shooting.

·       Good Experience in Cognitive Search Services (Azure AI Services).

·       Good Experience in Data Ingestion process trouble shooting.

·       Good Experience in Event Hubs.

·       Good Experience provisioning new resources in Azure.

·       Must have strong hands-on development implementing REST APIs using .NET core 3.1 and 6.0/7.0/8.0, C#, Entity Core Framework.

·       Sound experience in analyzing and resolving development issues.

·       Should have very good Analytical Skills, and attention to details.