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Contract to Hire
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 1st Feb 2024
Enterprise system experience in configuring enterprise software, providing technical assistance, conducting system testing, and developing end user pr
Required
6
Bachelor’s degree in information technology or closely related field.
Required
Experience building Customer oriented Dynamics applications.
Required
12
Experience in mapping and documenting customer journeys.
Required
6
Experience with Computer Telephony Integration (CTI)
Required
6
Experience with creating dashboards and system views to make it easy for the Customers to navigate through the system.
Required
6
Experience with importing and exporting data from/to MS Dynamics.
Required
6
Experience with setting up Power Automate and MS Flows.
Required
6
Experience in using Knowledge Base and smart assist functionalities available in Dynamics.
Required
6
Experience with system configuration and deployments.
Required
6
Experience in standard D365 Online development – forms, fields, views, dashboards, workflows, plugins, etc.
Required
6
Experience in writing custom .NET code, plugin code etc. for high volume contact centers built on the Dynamics platform
Required
6
Experience developing Power Apps, including Canvas Apps & Model-driven Apps
Required
6
Developing and maintaining Dynamics Web Portal for customer self-service including the ability for capturing real time payments from customer
Highly desired
6
Experience in developing and maintaining real time integration between CE and F&O via LogicApps
Required
6
Experience in developing and maintaining SOAP and REST APIs to integrate with 3rd party SAS applications.
Required
6
Experience with maintaining custom code in Azure DevOps
Required
6
Experience in writing custom code, plugin code etc. built on the Dynamics platform
Required
6
Experience in enhancing ChatBOT experiences available in the Azure platform for online customers.
Required
6
Experience in enhancing Azure BOT framework to automate business processes.
Required
6
Experience enhancing out of the box functions related to General Ledger, A/R and Credit and Collections modules and related business processes in F&O
Required
6
Bachelor’s degree in information technology or closely related field.
Required
6
Microsoft certifications in specified technical areas
Highly desired
6