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• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 2nd Feb 2024

- 6 years of enterprise system experience in configuring enterprise software, providing technical assistance, conducting system testing, and developing end user procedures.  
- Experience building Customer oriented Dynamics applications.
- Experience in mapping and documenting customer journeys.
- Experience with Computer Telephony Integration (CTI)
- Experience with creating dashboards and system views to make it easy for the Customers to navigate through the system.
- Experience with importing and exporting data from/to MS Dynamics.
- Experience with setting up Power Automate and MS Flows.
- Experience in using Knowledge Base and smart assist functionalities available in Dynamics.
- Experience with system configuration and deployments.
- Experience in standard D365 Online development – forms, fields, views, dashboards, workflows, plugins, etc.
- Experience in writing custom .NET code, plugin code etc. for high volume contact centers built on the Dynamics platform
- Experience developing Power Apps, including Canvas Apps & Model-driven Apps
- Developing and maintaining Dynamics Web Portal for customer self-service including the ability for capturing real time payments from customer
- Experience in developing and maintaining real time integration between CE and F&O via LogicApps
- Experience in developing and maintaining SOAP and REST APIs to integrate with 3rd party SAS applications.
- Experience with maintaining custom code in Azure DevOps
- Experience in writing custom code, plugin code etc. built on the Dynamics platform
- Experience in enhancing ChatBOT experiences available in the Azure platform for online customers.
- Experience in enhancing Azure BOT framework to automate business processes.
- Experience enhancing out of the box functions related to General Ledger, A/R and Credit and Collections modules and related business processes in F&O
- Microsoft certifications in specified technical areas