Tagcor

Network Architect

General
Voice Networking
Structured Cabling
Maintains or exceeds the appropriate level of technical competency through training, self-study, and hands-on experience.
Stays aware of new technologies as they emerge through industry awareness and trade magazines.
Basic connectivity troubleshooting
- Ability to configure IP/TDM phones.
- Ability to configure voicemail.
- Basic PBX switch knowledge - station level.
Configure gateways.
Contact Center (PCCE,PCTC,Central Scheduling)
OneCall (Intellidesk)
System troubleshooting.
Circuit troubleshooting.
Dial plan implementation.
Inter system routing.
Trunking - PRI and SIP.
Traffic analysis.
Dial plan design.
Fluency across all voice technologies/systems
Proactively looks for new technologies
Fluent with inter-operability with other enterprise system architecture - Video, Unified Messaging, etc.
Voice network design, new standards that change enterprise functions
Horizontal cabling - data patching patching, cross cuts, etc.
Backbone cabling - fiber/copper backbones basics.
Familiarity with Master Format Division 27 standards. Implements NCH Division 27 standards on projects.
Ability to update and incorporate new standards into NCH Division 27 standards.
Telecom Room construction - implement existing standardized designs.
Create TR designs, develop customized solutions, vendor management - solution design/processes and systems
On-site vendor management.

Works on project teams.
Plans for and schedules execution of projects.
Determines scope of projects.
Develops and delivers quality project documentation in accordance with PMO guidelines.
Attend meetings, take notes and complete deliverables assigned.
Lead a single discipline meeting.
Lead a multidiscipline meeting.
Lead a multidiscipline meeting comprised of non-technical stakeholders.
Responsive to system and customer support needs during and after normal business hours.
Develops system and customer documentation.
Provides customer education and training.
Maintains and updates systems in conjunction with user and vendor requirements.
Proactively supports systems to guarantee minimal downtime.