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No of position :- ( 1 )
Post :- 3rd Feb 2024
Business Analyst
Location: Charlotte, NC location only.
this is C2H position
Understanding of the insurance or brokerage industry is a plus.
Job Description.
Responsibilities:
1. Business Requirements Gathering: Collaborate with stakeholders, including brokers, clients, and internal teams, to gather and document business requirements.
2. Functional Analysis: Analyze and translate business requirements into functional specifications, ensuring they align with the portal's goals and objectives.
3. User Stories and Use Cases: Create user stories, use cases, and process flows to capture the end-to-end user journey and system interactions.
4. Feature Prioritization: Work with stakeholders to prioritize website features, functionalities, and enhancements based on business value and customer needs.
5. UI/UX Collaboration: Collaborate with UI/UX designers to ensure the portal's user interface and user experience meet industry standards and user expectations.
6. Data Analysis: Analyze and define data requirements, including data sources, data transformations, and reporting needs for the portal.
7. Quality Assurance: Define test cases and collaborate with quality assurance teams to ensure the portal's functionality is thoroughly tested and meets quality standards.
8. Change Management: Support change management processes to facilitate a smooth transition during portal updates and improvements.
9. Documentation: Maintain detailed documentation of business requirements, use cases, and functional specifications.
10. Stakeholder Communication: Provide clear and effective communication to stakeholders, ensuring a shared understanding of project progress and outcomes.
Qualifications:
- Bachelor's or Master's degree in Business, Information Technology, or a related field.
- Proven experience as a Business Analyst, preferably in web portal or web application projects.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Understanding of the insurance or brokerage industry is a plus.
Skills:
- Business requirements gathering and analysis.
- Use case and user story creation.
- UI/UX collaboration and design principles.
- Data analysis and reporting requirements.
- Quality assurance and testing coordination.
- Documentation and communication.
- Change management processes.
- Knowledge of web technologies and applications.
- Familiarity with the insurance or brokerage industry (preferred).