• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 5th Feb 2024

-Experience with Help Desk, customer service, and directly assisting users.

-Experience with developing systems via a structured SDLC methodology including Agile methodology.

-Experience with developing various documentation including BRD, FRD, Use Cases, User Stories, etc.

-Experience in developing UI/UX mockups and workflows (Adobe XD preferred).

-Ability to gather and interpret relevant information via interviews, observation, surveys, meetings and reading manuals/documentation.

-Experience in collaborating with multiple teams to develop and implement programs.

-Experience in writing test plans and test scripts and conducting various testing.

- Experience in creating user training manuals andconducting user training and demos.

- Ability to analyze complex business processesand work flows and propose areas for improvement.

- 4 year college degree or equivalent studyrequired.

- Relevant work experience: 6 to 8 years.

Required/Desired Skills

 SkillRequired /DesiredAmountof required experience in yrsCandidate Response Last UsedExperience as a business analystRequired5Years
Experience with customer service/end user support/help desk supportRequired5Years
Knowledge of various documentation including BRD, FRD, use cases, user stories, test scripts, etcRequired5Years
Experience with developing systems via a structured SDLC methodology including Agile methodologyRequired5Years
Experience in collaborating with multiple teams todevelop and implement programsRequired5Years
Experience with software testingRequired5Years
Ability to analyze complex business processes, work flows, and assist the user with the issue and resolutionRequired3Years
Experience in developing UI/UX mockups and workflows (Adobe XD preferred).Required3Years
Ability to analyze complex business processes and work flows and propose areas for improvementRequired5Years
Experience in creating user training manuals and conducting user training and demosRequired5Years
4 year college degree or equivalent study requiredRequired4Years