Minimum 7+ years working experience with ServiceNow platform as a Developer in enterprise-wide, multi-tier ServiceNow production environment.
At least 3 years experience as working as Technical architect for Large Enterprise
Ability to conduct / lead/plan requirement gathering work shops
Ability to provide tool comparison and guide on product Roadmap
At least 7 years of experience in the IT Industry Experience as developer / Dev lead
Working knowledge of cloud scripting languages preferably JavaScript’s, JSON.
Excellent / advance understanding and ability to script automated processes.
Agile Scrum methodology Experience
Hands-on experience integrating ServiceNow with external systems
Solid knowledge of JavaScript, HTML, CSS.
Portal Scripting in Angular JS
CSS based UX/UI design & development
Understanding of Angular based Client side & Server-side scripts
Client Side and Server-Side Scripting i.e., Catalog Client Script, Business Rules, Script Actions, Script Includes, etc.
Client and Server APIs i.e., GlideDialogWindow, Glide Form, GlideAggregate, GlideRecord, etc.
Hands-on experience in ITSM, Service Level Management, Service Catalog, Release Management, Asset Management, CMDB, Event Management, Orchestration, Active Directory integration, B2B Integration and Virtual Agent.
Excellent time management, organizational skills, crisis management and problem-solving skills are essentials
Good oral and written communication skills Strong analytical, teamwork and customer engagement skills
Ensures information is accurate and complete Self-motivated and open to learn all aspects of cloud administration
Must be willing to teach and share all knowledge with team members and other operational teams