Develop ServiceNow solutions and enhancements using core Platform capabilities
Design and develop Virtual Agent and Portal capabilities
Working closely with process owners, clients, stakeholders, and internal customers in gathering requirements and converting them into solutions,
Design, develop and deliver automated workflow solutions using ServiceNow Rest/SOAP/Orchestration/IntegrationHub capabilities.
Advanced scripting of business rules, Script Includes, Client Scripts, ACLs, UI Policies, Orchestration activities etc.Create integrations with other systems to manage various automated workflows and activities .
Creating ServiceNow reports and Dashboards
Create and maintain ServiceNow Custom portals
Create and maintain ServiceNow Mid server instances
Knowledge in different modules of ServiceNow ITSM , CSM Provide maintenance and support over ServiceNow Platform Maintain an understanding of ServiceNow modules and licensing functionality
Essential Skills:
8+ years of ServiceNow design, development and implementation experience4+ years of ServiceNow experience in Developing Virtual Agent and Portals ITSM, CSM Asset Management SOAP REST and JSON frameworks ServiceNow Mid server instances Design, develop and deliver automated workflow solutions using ServiceNow Rest/SOAP/Orchestration/IntegrationHub capabilities
Must have Green Card OR US Citizen ONLY Please.
Desirable Skills:
Strong understanding of ITIL processes and how they can be implemented in ServiceNow such as Virtual Agent, Portals, Incident, Problem, Change, Knowledge, CMDB, reports/metrics etc.
Certified ServiceNow Administrator and Developer preferred